Blog

Notes on AI agents, automation, and building software people can trust.

· 4 min read

One-Click Time-Off Approvals in Slack for Your Caspio App

Employees ask for time off in a Caspio app. Managers approve it in Slack with one click, and the AI checks the team calendar for conflicts first. Here is how we built it with n8n.

· 3 min read

Brief Me: AI Call Prep Inside a Caspio CRM

A follow-up reminder pops up and you have no idea what you talked about three months ago. We added an AI chat to a Caspio CRM that reads the whole client history and writes your briefing in seconds.

· 4 min read

Chat With Your Documents in Caspio

You finally moved all your documents into a Caspio app. Now you can stop reading them. We added an AI chat that finds answers inside a 180-page report in seconds, without making things up.

· 6 min read

Three Ways to Add AI to Your Caspio App

GPT Connect, an integration platform like n8n, or an embedded AI chat. We have built with all three. Here is what each one is good at and what the trade-offs are.

· 5 min read

Reinventing Patient Intake at a Healthcare Center

How the KEGE Center for ADHD replaced overwhelming intake forms with conditional digital forms integrated with their DrChrono EHR — cutting time per appointment and letting providers see more patients.

· 5 min read

Artificial Intelligence in Action: How We Transformed Our Accounting Processes

We pointed AI at our own books: a digital accountant that handles incoming and outgoing invoices and bank statements — the stack, the error handling, and the verdict.

· 5 min read

From Excel to Automation: Reinventing Logistics Automation for Humanitarian Aid

How the BGV Charity Fund and Reinventors built a computer-vision-powered logistics system to track thousands of tons of humanitarian aid to Ukraine — from smartphone photos and printed labels to full inventory control, built on Caspio in two weeks.

· 6 min read

ChatGPT, GPT-4, GPT-3, DaVinci, Whisper, OpenAI… Who is who? (March 2023)

A March 2023 field guide to the OpenAI universe — ChatGPT, GPT-4, GPT-3.5, InstructGPT, Codex, DALL-E 2, and Whisper — and how they all relate.

· 4 min read

Uncovering the Search Techniques: Keyword, Fuzzy, Full-text, and Semantic Searches

Keyword, fuzzy, full-text, and semantic search compared for business applications — what each technique can do, when it fits, and what it takes to implement.

· 4 min read

Artificial Intelligence in Action: How to Personalize Twitter Feeds with GPT-3

How we used GPT-3 to filter a noisy Twitter feed into a personalized digest — the concept, technology stack, training, first results, and what it cost.

· 2 min read

How to make use of your data?

Collected data changes nothing by itself. Compare, brainstorm, find internal best practices, publish results, and turn metrics into an action plan.

· 1 min read

Be careful of misleading average values

Mean values lie when outliers are around. A bar-stool illustration of why — and when the median tells the truer story.

· 1 min read

Healthcare KPI - Waiting Time

How to measure appointment waiting time, why it moves together with the cancellation rate, and what to do when it grows.

· 1 min read

How much will it cost? A few thoughts about budgets (part 1)

Why custom software budgets balloon, and how the level of detail in your specification — from rough concept to user stories — shapes the price.

· 1 min read

Why do you need to control the KPI of your practice?

KPIs are lab tests for your practice: objective data that overcomes attention limits and uncovers growth points you would otherwise miss.

· 1 min read

Why your practice may need the patient portal

Introverts, the digital generation, 24/7 access, fewer phone calls — the reasons a patient portal pays off, and why it should do more than booking.

· 3 min read

Self-check for the existing patient portal

A hands-on checklist to grade your patient portal: walk the patient journey yourself, from finding the entry points to booking, notifications, and messaging.

· 1 min read

5 ideas on how a medical practice may benefit from digitalization

Five practical ways a medical practice can go beyond the EHR: a patient portal, an analytical center, a knowledge base, automatic patient recalls, and document automation.